2010 Nails & Spa

2010 Nails & Spa

hairdresser, Florissant, MO, United States

• 1782 N New Florissant Rd, Florissant, MO 63033
• 2010 Nails & Spa
• +1 314-972-9997

Latest Feedback

"My experience here was awful!!! I HIGHLY recommend you go to a different salon!!! I called the day before and made an appointment for a french manicure and pedicure for 2. We arrive 10 minutes before our scheduled time. Walk in and the female at the table in front of the door doesn't bother looking up from her phone. When we were greeted, it was as if we were inconveniencing them. We get taken to a private room that has 2 pedicure massage chairs. We're told to put our feet in the water and they'll be with us shortly. The water didn't have anything in it. No soap or scents. The room was uncomfortable to be in. A small TV for each person, one was pretty crooked, neither of us turned on the tvs. No music or ambient noise of any kind. 20 minutes later a female comes in and begins my friends pedicure. She used an ALREADY USED nail file!!!!! The cabinets that hold the lotions and such was filthy!! The whole place needs a good sweep and wipe down!!!! 10 minutes go by and another female comes in for me. I mentioned my friend only wanting the pedicure, however, I still wanted the manicure. I was told she didn't have time for a manicure. I reminded her that I scheduled for both. She said she could squeeze me in for a gel manicure but that was it, already frustrated, I agreed. She begins my pedicure by scraping my toenails, puts gel all over my feet and says she'll be back in a minute explaining she just needed to paint her clients nails. 40 minutes go by!!!! Having soaked my feet long enough, I decided I was done. She tells me $15 if we stop now or $10 off the normal price of $30 for a basic pedicure without lotions. I paid for the services already received. The only person to apologize for the poor service was the tech painting my friends toes. Not another word from any other person in that building was said to me or my friend when I decided I didn't want my tech to finish 'real quick'. I'm VERY surprised they have the rating and reviews they do. VERY disappointed!! Do not recommend!!"

"Cindy Flag is the best...She fixed my hair color that a different salon in Washington couldn't and just messed it up more...Thank you Cindy...I would've gave 10 stars if I could...I'll sure come back to you in the future..."

"If I could give this place 0 stars I would. They do not have nice customer service skills they act like we need them to do our nails. I went for a toe polish and full set.. The prices on their wall are different from prices they charge you. And the tech that was doing my nails got an attitude with me and said “I’m asking her about the prices too many times, why I can’t remember”. I asked for regular full set with clear pink polish and she said “we only do that on toe, we don’t do full set regular on nails.” That was all she needed to say I said no thank you and got my stuff and left. Never again and I would not advise anyone to go to them."